Info to aid in understanding the Quarterly IT billing: Any changes in Personnel and Devices within the quarter will not be reflected until the following quarter. Personnel changes should be addressed to Jesse Buxton.26. Changes to device data should be addressed to the IT Service Desk.
IT Purchases for CFAES have changed since the May 2018 implementation of the CFAES IT Transformation Project and the recent switch to Workday. As a change in procedure, all IT related purchases must be reviewed prior to purchase by IT services through a help desk ticket (RITM#). The RITM# must be included on all expense reports or requisitions. The IT Service Desk will continue to purchase standard items such as workstations and peripherals. This process has not changed and will be kicked off by a submitting a ticket to the IT Service Desk.