CFAES Give Today
Extension Operations

Ohio State University Extension



Feb. 17, 2023

Immediate Assistance

Call 614-514-4848 (IT4U)
For immediate assistance in the classroom, select option 1 from the menu.

Online Support

Visit Self Service to submit a ticket or order a service, or email us at

For phone, email, and self-service requests, support is available 24 hours per day, 7 days per week.
Break/fix issues with CFAES websites should be submitted to the IT Service Desk.

How to Submit a Ticket:

If you are having IT issues and need assistance, you can click the large red “Need some help?” button that appears on the dashboard after you have logged in. You will see various categories to select from to report your issue. If your issue does not fall under one of those categories, just select “Other” and provide details about your request. You can also select “Get Help” from the menu on the left side of the screen and select to submit a ticket. A list of categories will appear to select from, including CFAES specific items.