Invoice Submission Requirements

Jan. 26, 2021

All invoices should be sent directly by our vendors to in their original electronic (PDF) format. If AP is unable to receive the original electronic document, AP must have a "clean" copy that has been scanned at a resolution of 300 dpi and must be free of handwritten information. Appreciate any help from our departments by requesting invoices be sent directly to In the event a vendor is unable to email documents, AP asks that invoices be mailed directly to Accounts Payable at 2650 Kenny Road, Columbus, OH 43210, where AP will be able to scan the document at the required resolution.

If you have an invoice or payment request form that needs to be paid immediately, please call or email AP's Customer Service Team to ensure that your email is pulled from the general flow of invoice submissions: Contact AP Customer Service Team: 614-292-6831 (option 1) or email